Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Warranty

  • Our group of service technicians will do their best to respond to your service demands in about 1 hour. If, however, the trouble you have experienced calls for some help from our Admin =Team,= we will forward the ticket to the technician on duty and will write a comment to notify you.

  • Top quality support service

  • Top–class Technical Support Service

  • We are on–line for you 24/7/365 to offer help and technical support as well as to aid you with any difficulty that you could have whilst controlling your virtual server. We will assist you with all installed in advance packages, including your OS, server admin panel (depending on the VPS type) and the Control Panel made completely by us.

  • Intuitive help center

  • A Descriptive Help Zone

  • An in–depth and frequently updated article base is built into our custom–built Control Panel. It offers you quick tips about how to conduct all the fundamental web site administration duties. The Help section offers you descriptive how to content articles and step–by–step video courses. You can access the Help section by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.