1 hour ticket response
Our team of techs is specialized in providing prompt answers to each of your questions. We’ll review your support ticket the minute it has been submitted and will reply back with a solution to the problem within less than one hour after the technical support ticket submission. Actually, our average ticket response time is twenty minutes.
A Top–Class Tech Support Service
Each member of our support staff has many years of experience in the Linux shared web hosting packages market and the vast majority of them have been with us for at least 5 years. They all are prepared to answer all your inquiries in the most efficient way possible.
An Easy–to–Browse Help Center Section
Incorporated into the Control Panel is an easy–to–navigate Help Center section, which features different sources of information. You can browse through a constantly updated knowledgebase offering web hosting account administration articles and website management articles, watch the instructional video tutorials or consult the F.A.Q. library.