Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying great quality support on time is our top priority, so that we back up each Linux shared web hosting packages plan with a 1–hour ticket solution warranty. When you submit a ticket or send us a message, our client help and support crew will do all they possible can to offer the most satisfactory solution to your issue and to offer you guidance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our staff of technicians will be on–line for you 24x7x365 to answer to all of your queries and to eliminate any situation you will probably have. You will be able to open a support ticket from your Control Panel or drop an email anytime. Moreover, on business days, you can easily give us a call or make use of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guide while working on your sites within the Control Panel, you’ll be able to always click on the Help key and see your question in the selection of content articles that will pop up. We have also turned almost all of the articles into video lessons. The listing of video tutorials will load if you pick the Videos key available in each section.