A 99.9% Server Uptime
We have built our shared web hosting system using reliable hardware and heavily customized software. Our admins have installed a customized version of Security–Enhanced Linux on our web hosting servers to ensure maximum protection and reliability. We’ve added several anti–DDoS devices combined with highly efficient firewall programs to make sure our internal network is unassailable and secure.
All Linux shared web hosting packages packages include a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is important to also set up your own network infrastructure. For this reason, we built a custom–configured internal network in each one of our data center facilities. Based on premium–quality Juniper switches and routers, our internal network allows for stupefyingly fast data transmission rates and is also fully redundant.
In this way, you can enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, irrespective of which web hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your money at stake, you can’t feel really secure. Because of this, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel happy with our service or if you need to get a bit more powerful hosting solution, such as a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – we’ll give you your money back in full, with no obscure fees or refund charges.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a response, you know how frustrating this can be, especially when your web site is at stake. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be available to you and they’ll get back to you in less than 1 hour. And the best part is that their average support ticket response time is under 20 minutes!