Live Chat Support in Shared Web Hosting
Together with the phone and ticket support, our company provides live chat support too. You'll be able to contact us every day, which includes holidays and weekends, and we can give you more information about the Linux shared web hosting packages that we offer if you are not among our customers yet, or about common and billing questions if you already have a user profile. Though for entirely tech matters you'll have to open a ticket to our technical support team, as such issues require more time to be taken care of, you may still get in touch with us through the live chat for some technical info. To give you an example, we will help you set up an e-mail address in your e-mail client or troubleshoot various problems, saving you a lot of time. Even when our telephone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Hosting
We provide you with live chat support as a part of our services, so whenever you have any questions about our Linux semi-dedicated hosting packages, you'll be able to talk with our customer support team anytime no matter if you've already obtained an account or not. In general, the chat service is intended for billing, pre-sales and common questions and troubles, still we can assist you with quite a lot of tech questions as well. We will help you choose the best package for your web sites in case you don't have an account yet, we can reply all the billing questions or issues you may have or we can assist you with setting up your new email address on your personal computer or smartphone - all the aforementioned will be done quickly since our live chat service is accessible all day long, each and every day. Whenever you need assistance, you'll be able to talk with a representative and save a long time.