Regardless of the fact that the web hosting service offered by the different companies is approximately the same, each provider has got their own platform with its own tweaks and ways to complete particular operations. Because of this, an info-laden knowledge base will be pretty helpful both for persons with little to no prior experience and for technically competent individuals who will sooner or later discover how given procedures are done, but will lose time in the meantime. The aim of such a knowledge base is to make the service fast and simple to use, sparing users both time and effort. The outcome is more contented customers, as they can swiftly find the information they desire, and substantially less work for the support staff representatives, because usually most of the questions and issues that clients have got are already outlined in the knowledge base. On the condition that the articles themselves are well-written and cover more things, you will be able to get to know more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans feature an extensive knowledge base where you can find information about all the predicaments that you may experience and their resolutions. You can acquaint yourself with how to set up and manage a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are accurate, but nonetheless you are unable to send emails, for example. We have tried our utmost best to be as comprehensive as possible and to cover all the available options in order to help you save time and effort and to give you different solutions for each and every issue. The knowledge base includes educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each section of the Control Panel, while if you would like to see the complete archive of articles, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared a detailed online knowledge base for all our present and future clients, so if you get a semi-dedicated server package through our company, you will be able to find any info that you’re looking at any time. We’ve got heaps of informative help articles, which will help you understand better what’s going on in your account – "What’s PHP?" and "What are file permissions?" are only 2 instances. Our detailed manuals will help you accomplish anything you want – extract an archive file, import a database, forward a domain name, and so on. Furthermore, we’ve also got troubleshooting instructions, which will allow you to discover what causes a particular problem and the probable solutions for it. If you are unable to send e-mail messages or your domain opens a 500 Internal Server Error message, for instance, you can examine our knowledge base and recover the issue very quickly. The articles can be accessed through each Control Panel section, as well as through the all-inclusive Help section.